Jannah Ahmad

Empowering Women in Cyber Security Risk Management Program

• Assisted in the risk management assessment for a financial institution
• Certification in ISACA CSXP

System Development Principal

• MS SQL database objects creation and report development (SSRS) for Xerox’s client
• Reviewed and optimized SQL stored procedures, SSRS reports for data retrieval efficiency
• XTCM custom web development for internal and external users (.Net C#, VB)
• Translated business workflow into XTCM’s form and business rules for process automation
• Agile development for Xerox’s Global Time Tracking tool
• UI interface design and enhancement for XTCM custom tool or page
• Upgrading exercise (proof of concept) for earlier version of XTCM to new platform
• Web development for ODM (Online Document Management) using VB.Net
• ODM’s technical support for Xerox’s client – internal and external
• Prepared UAT scripts; performed User Test and Unit Testing for web development tasks
• Defects monitoring (JIRA/HPQC/Team Foundation Server) and investigation, defects assignment to development team
• Led developers on project or task
• Assisted Manager on tasks assignments for web projects
• ODM’s new UI design and implementation to existing ACS/Xerox client
• Analyzed requirement by Business Analysts
• Supported ops team on UAT/Production deployment i.e., scripts, documentation, training

Senior Software Engineer

• Created MS SQL’s databases/tables/stored procedures for application development
• Provided DB and table access rights to external users for data extraction
• Established FTP access for data import from another department (e.g.: HR Department)
• Performed project management duties for all assigned projects
• Proposed to the management solutions based on the current business requirements
• Provided interface design and implementation of the web portal
• Administered web applications and intranet servers
• Prepared UAT scripts and conduct end user testing
• Managed new UCR and escalate to the respective parties
• Troubleshoot production issues within the agreed SLA
• Provided email or phone support (3rd level) to internal corporate users
• Introduced and enhanced productivity tools via office automation implementation
• Provided online reporting tool for Maxis internal users (web)

Universiti Teknologi MARA (UiTM), Shah Alam

Strong

Experienced

• Responsive Design
• Agile Development & Scrum